Economic Bulletin of the National Mining University

 

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Article

Issue:2013 №3 (43)
Section:Econometrics in management decision making
UDK:330.46:368.02
Article language:Ukrainian
Pages:185-192
Title:Model of assessing client’s trust to insurance company
Authors:Kovalchuk K. F.,
Polushenko V. A.
Annotation:The model of evaluation of clients’ trust to insurance company based on fuzzy logic is built. Trust level to such insurance branches as liability insurance, property and personal insurance is explored. Trust level to insurance services is measured. Findings of modeling investigation are presented. 
Keywords:Trust, Insurance, Fuzzy logic, Fuzzy inference system
File of the article:EV20133_185-192.pdf
Abstract:EV20133_185-192en.pdf